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Thứ Năm, 9 tháng 4, 2015

Sales Support Specialist - Airgas Inc. - Billerica, MA

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NATURE OF POSITION :

In conjunction with the Outside Sales Account Managers participate in a critical role in retaining and growing key major/strategic accounts. The Outside Sales Account Coordinator is the sales / operation liaison between the Account Manager, Customers and in-house Production & Operational teams. A successful candidate will have immediate impact on the growth of the business. The ideal candidate is organized, efficient, and demands the most from him/her. An action oriented professional who provides excellent follow through while working in a high paced work atmosphere. With an eye toward continued improvement bringing a higher level of customer satisfaction and personal job performance, this candidate gets the little things done, while getting the bigger picture, adding to the Airgas brand; “you will find it with us.” The ideal candidate will take a consultative approach with clients to help solve their business challenges while proactively initiating and accomplishing multiple client deliverables. Collaborating with all departments to complete daily tasks and deliver on our promises to clients is paramount.


ESSENTIAL JOB FUNCTIONS :



  • Lighten the sales operational load of the Account Manager - freeing them up to sell more

  • Keep customers coming back for more and exceeding their expectations by providing a higher level of customer satisfaction

  • Have the skill set to provide the necessary customized reporting required by the customer on a quarterly and annual basis accurately and on time.

  • Take ownership of the internal communication between departments and drive productivity

  • Take the initiative to identify and close new business opportunities

  • Attend classes or trainings to improve subject matter expertise

  • Consistently demonstrate ability to successfully move into problem-solving mode whenever challenges or concerns arise

  • Work well with and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment.

  • Partner with Inside Sales to increase market share from concept through completion.

  • Manage a base of active clients.

  • Educate clients about our company’s value proposition, product offerings and new product developments.

  • Assist the Account Managers by following up with new customer leads.


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee frequently is required to stand, talk and hear. The employee is occasionally required to walk; sit; climb, balance, stoop, kneel, crouch, crawl, and smell.


Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus


¨ Ability to occasionally lift 25 to 75 lb.


¨ Occasional bending, stooping, crouching, reaching, grasping, feeling and repetitive motion required.


¨ Ability to perform work doing occasional climbing, balancing, kneeling, pushing, pulling, and finger activities.


¨ Must be able to occasionally work outdoors in temperatures ranging from -10 to over 100 degrees.


¨ Talk to and hear customers/co-workers as well as smell/hear leaking gas from cylinders.


(The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.)


KNOWLEDGE, SKILLS AND ABILITIES :



  • Minimum of 5 years industry experience.

  • Associate or Bachelor’s degree preferred.

  • Proficient in all Microsoft Office products. Advanced Excel skills a plus.

  • Knowledge of SAP.

  • Have a strong command of the English language

  • Must have excellent verbal/written and telephone communications skills

  • Must have a proven history of working on several projects simultaneously

  • Must be able to work effectively both independently and as a contributing member of a team.

  • Ability to handle multiple tasks, deadlines and manage the needs and projects of several strategic clients at once with superb attention to detail and quality.

  • Participation and coordination of industry trade shows would be involved


The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


In lieu of the above, any equivalent combination of training and experience that provided the aforementioned knowledge, abilities and skills may be considered at the discretion of Airgas USA LLC.


Qualifications

Please see job description


EOE AA M/F/Vet/Disability


Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability


Job : Sales

Primary Location : United States-Massachusetts-Billerica-01821-5726


Schedule : Full-time


Job Posting : Apr 8, 2015, 8:16:24 AM

Airgas Inc. - 20 hours ago - save job




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