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Thứ Hai, 2 tháng 3, 2015

Technical Writer - Fieldglass - Naperville, IL

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Product Development, Technical Writer: Job Description

What We Do:

The Fieldglass Vendor Management System (VMS) allows organizations to better procure and manage their flexible workforces, including contingent labor, independent contractors and services managed through Statements of Work. Leading companies rely on Fieldglass to gain visibility into complex services spend, improve worker quality, enforce corporate and external compliance and realize greater contingent workforce program efficiencies.


What Sets Us Apart:

Fieldglass was “born cloud”. As one of the forerunners of today’s highly successful cloud delivery model, Fieldglass has been a Software-as-a-Service application since its start. At a time when many buyers were using behind-the-firewall ERP applications to manage their non-employee workforce, this VMS industry first is now the industry standard.


In addition to being one of the first to use a cloud delivery model:


We are the VMS market leader in global spend and have held the industry’s highest customer satisfaction rating for three consecutive years .


We hold accolades such as the Chicago Innovation Award, Brill Street Top 50 Employers for Gen Y and 2012 E&Y Entrepreneur of the Year!


We work with the world’s leading companies, including AIG, Verizon, GlaxoSmithKline, Johnson & Johnson, CVS, United Airlines, Panasonic, Rio Tinto, Salesforce.com and many, many more.


We are now a part of SAP, a market leading enterprise application software company, helping companies of all sizes and industries run better.


Our People:

Our rapidly growing global workforce has an entrepreneurial spirit and knows what it takes to get things done. We are accountable, innovative, and intellectually curious! We are the best at what we do; passionate about the work we do, and make great friends along the way.


Product Management, Technical Writer:

Fieldglass is looking for a Technical Writer who will be responsible for creating and editing content related to Fieldglass Integrations. This person must have excellent writing skills and must be able to research, organize, and explain complex topics in a manner that can be understood by both business and technical readers. This position will be located in our Naperville office. Responsibilities include:


Perform writing assignments to document Fieldglass standard points of integration.


Proofread and edit content created by others for spelling and grammar.


Interview subject matter experts to understand and document features and functionality of the Fieldglass application.


Work independently to test and document application features.


Maintain documentation based on application releases and enhancements.


Manage multiple assignments simultaneously, while working independently as well as with others.


We’re Looking For:

Bachelor’s Degree or equivalent work experience is required


Minimum of 5 years experience in a technical writing role.


Advanced computer skills especially Microsoft Word and Microsoft PowerPoint, are required.


Must have excellent writing and grammar skills.


Understanding of Integration Related Technologies including Web Services, FTP, XML, and Delimited Text Files.


Experience with content management systems.


Multimedia skills, such as blogging, web design, and video recording are preferred.


Highly motivated individual able to grasp complex technologies, tools or knowledge and learn quickly.


Must have a demonstrated ability to work independently and remain within tight deadlines.


Familiarity with Vendor Management Systems, Managed Service Providers, and the Service Procurement Process is optional but a definite plus.


What You’ll Get:

At Fieldglass we offer many great perks such as casual dress, generous paid time off, charitable activities, stocked kitchens, great healthcare coverage, an annual global employee meeting you won’t forget, plus the occasional office beer cart, and more!







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