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Thứ Hai, 30 tháng 3, 2015

HR Direct Advisor - Tetra Pak - Denton, TX

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Are you motivated by making a difference this summer?

Are you detail oriented and recognized for your abilty to work with people?


If so, grow your career by joining Tetra Pak’s Human Resource Service Center as a


HR Service Center Advisor?


Tetra Pak is the world’s leading food processing and packaging solutions company. Working closely with our customers and suppliers, we provide


safe, innovative and environmentally sound


products that each day meet the needs of hundreds of millions of people around the world. With over 20,000 employees and operations in more than 150 countries, we believe in responsible industry leadership and a sustainable approach to business. Our motto, “PROTECTS WHAT’S GOOD “, reflects our


vision to make food safe and available, everywhere.


We are looking for an


HR Service Center Advisor


to work in our office located in Denton, TX, to serve our employee base globally, with a focus on North America.


Responsibilities include:

Act as 1


st


line support in HR Service Center: receive calls, greet employees, register and assign ticket requests in ticketing system.


Resolve requests/inquiries submitted to HR Service Center. Encourage and educate customers regarding the use of self-service


.


Identify, recommend, and implement process improvements to achieve employee satisfaction and operational goals.


Support the maintenance of master data in our SAP HR System.


Support a variety of special projects within the Service Center.


Qualifications


Bachelor’s degree in Human Resources, Business, Communications or related field of study


1-2 years of experience (or the equivalent) working in an HR related job or internship


Intermediate Outlook, Word, Excel and Powerpoint skills


Excellent customer service and communication skills


Experience within in a very structured call center or shared service delivery model preferred.


Time management skills with a focus on quality and efficiency.


Demonstrated experience with process improvement and achieving customer satisfaction


Critical Thinking and Problem Solving skills


Ability to take information and communicate in order to gain resolution to incoming requests.


Bi-Lingual English and Spanish Required.


Want to start the conversation about becoming a HR Service Center Advisor at Tetra Pak? Let’s talk.


Please go to


www.Tetrapak.com


and check us out further at


http://ift.tt/1App1oN


Tetra Pak will not offer relocation for this role.


EOE/M/F/Veteran/Disabled


Job


Human Resources


Primary Location


United States of America-Texas-Denton


Unposting Date


Ongoing







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