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Thứ Năm, 26 tháng 3, 2015

Basis Administrator - Monotype Imaging Inc. - Woburn, MA

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The Basis Administrator will be broadly responsible for the configuration, maintenance, monitoring, troubleshooting, backups and disaster recovery of Monotype's best of breed ERP systems environment which includes SAP, Alliant and internal systems. The Basis Administrator will work daily with the ERP Project Manager and VAR to resolve application issues and implement projects as defined by the Project Manager.

Responsibilities:


ERP System Maintenance



  • Install, support, maintain and troubleshoot the system components for all instances of the ERP and financial reporting environment: SAP ECC 6.0, Business Warehouse, related reporting tools such as Business Objects, Business Process Consolidation, etc.; Alliant Royalty software; and, other integrated applications and database subscription services (all with development, test, training and production instances).


  • Install, support and maintain required user-level ERP software components.


  • Install, configure and troubleshoot printer issues in all ERP applications.


  • Perform all system administration in SAP and other ERP systems, including create, copy, delete, export/import client; plan and perform the data refresh strategy from the production client to development, test and training.


  • Monitor all systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.); troubleshoot and resolve SAP System related issues (operating, database, network and other SAP functions).


  • Monitor, troubleshoot and resolve application performance indicators from within SAP application tools like DBACOCKPIT; work with other teams to achieve optimal performance.


  • Create and maintain ERP software job schedules; monitor job completion.


  • Create and maintain file sharing areas for file transfers and data integration between internal and external system and services.


  • Configure and execute SAP change control functions including the transport management system (TMS) and batch jobs management.


  • Configure and execute strong change control processes for the configuration changes, system updates and patches for Alliant and other external ERP software and database subscription services.


  • Plan and install application and system-level enhancements, upgrades and patches.


  • Troubleshoot and resolve SAP system wide issues reported by users, worldwide.


  • Support disaster recovery planning and high availability of the ERP enviornment.


  • Monitor ABAP dumps, System Logs, Update failures, System workload, work processes and Database space, Locks, performance etc., using DBACOCKPIT etc.


  • Create and maintain RFCs, configure operation modes, create/maintain logon groups, configure RFC server groups, maintain, import SAP system profiles.


  • System Performance troubleshooting using various SAP system tools e.g. System logs, traces, and other integrated tools.


  • Start/Stop SAP systems including database during Maintenance window.


  • Collaborate with other IT application support, maintenance and development teams.


  • Conduct hardware, software and data capacity planning for the ERP environment.


  • Manage documentation of all procedures, processes, installation prerequisites, installation guides, and system administration guides for SAP infrastructure.


  • Security administration tasks include the need to create and maintain security roles and user accounts; create and maintain roles and authorizations in SAP ECC, Business Warehouse, Business Objects, Business Process Consolidation, Alliant, and other supporting system software (operating system, network, database) and applications.


  • Adhere to strong security and program change control procedures; prepare, retain, retrieve documentation for audit purposes.


  • Develop and maintain system installation, support and maintenance procedures.



DBA activities (MS SQL)


  • Plan, implement and perform database upgrades.


  • Monitor Database performance indicators, logs and optimize DB performance.


  • Implement, maintain and monitor database housekeeping schedules/tasks to ensure optimal performance and availability (e.g. minimize database fragmentation, rebuild indexes, perform database reorganizations, etc.).


  • Plan, implement and perform database backups/restores using third party and SQL Server database backup tools. Monitor, record job completion statuses; retain for audit purposes.


  • Analyze, troubleshoot various logs i.e. SQL Server Error Logs, Event Logs, Performance logs, Security Logs; develop and implement strategies for optimization and issue resolution.


  • Configure, maintain and monitor SQL Server Agent job completion.


  • Check high availability and/or disaster recovery process logs appropriate for the solution (Log Shipping, Clustering, Replication, Database Mirroring, etc.).


  • Plan, monitor for sufficient storage to support databases, backups, batch processes, etc..


  • Install, update, patch, monitor for service packs/patches from a hardware, operating system (Windows), SQL Server database, middleware and application software components.



OS Admin


  • Create virtual machines; install, patch Windows operating system software.


  • Troubleshooting of Windows event logs, security logs.


  • Support disaster recovery and high availability solutions from OS perspective.


  • Install SAP, Alliant and other ERP end user software on PCs/ laptops.



Requirements:


  • Bachelor's Degree in Business with broad business experience. Must have at least five (5) years prior IT and ERP business systems experience in an SAP ERP environment.


  • High quality writing skills to communicate information effectively to managers and the outside vendors and consultants.


  • Excellent communication skills with ability to exchange clear and concise information and interface effectively with Senior Management.


  • Must be able to thrive in a fast paced, deadline driven environment which may call for working long hours and some weekends.




Monotype Imaging Inc. - 3 days ago - save job


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