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Thứ Tư, 30 tháng 10, 2013

Management Support Specialist Job - SAP - Palo Alto, CA

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Ref-Code: US-57804606-EN-13-004

Work area: Administration

Expected travel: 0% - 10%

Career status:

Employment type: Regular Part Time


SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. At SAP you get your chance to put your ideas into action with maximum impact.SAP is the global market leader for business software. At SAP you get your chance to put your ideas into action with maximum impact. Acting as the very first customer prior to product releases, our group implements and upgrades SAP solutions to ensure completeness, correctness and customer value. Your role as an Management Support Specialist is to provide high-quality executive and administrative support for the business leader of this organization. This individual will work closely with the business leader on a daily basis, as well as interact regularly with multiple personnel. Due to the nature of this role, this individual is expected to interact with executives inside and outside SAP as a regular part of his/her job. This individual is expected to have a high attention to detail, superb organizational skills, ability to multi-task significantly and work well under pressure. This is a part-time position: 30 hours a week


Calendar and Correspondence Management. Maintain, prioritize and organize Outlook calendar/folders for assigned management personnel. Schedule appointments, read and respond to correspondence as agreed to by management Provides information to managers, co-workers, customers, partners, vendors, and prospects by telephone, in written form, e-mail, or in person. Travel and Meeting Logistics Coordination - Arrange meetings (internal team & external with customers/Vendors/partners) and coordinate conference logistics as required. Schedule appointments and complete travel or conference arrangements. Processes expenses associated with such travel/meeting coordination for assigned management staff. Support strategic SAP events and strategic customer and internal meeting logistics. Communicate with key individuals inside and outside of the organization. Preparation and follow up of meetings including taking meeting minutes. Manage shared drives and communities Admin support for new starters into the team to include ordering of equipment and monitoring induction. Developing collaborative work relationships within own team and cross-functional, including representation of team towards senior management Supporting internal projects, including taking decision within clearly defined framework of departmental guidelines and practices


3-6 years of professional work experience and excellent proven track record Advanced knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) Ability to deliver highest quality under pressure and in complex environments Outstanding communication skills Ability to work with individuals at every level of the organization


Minimum High School Diploma required. College degree preferred. Proficiency in English (spoken & written) a must. Working knowledge of German preffered. Customer Focus - Gives high priority to customer satisfaction and is dedicated to meeting the expectations and requirements of internal customers gets first-hand information and uses it for providing solutions; proactively establishes and maintains effective relationships with customers and gains their trust and respect. Time Management - Uses time effectively and efficiently; values time; concentrates efforts on more important priorities; gets more done in less time; can attend to a broader range of activities. Organization - Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently; arranges information and files in a useful manner. Functional and Technical Skills - Utilizes advanced PC software skills (Microsoft Office: Outlook, Word, Excel, PowerPoint) in order to update and maintain internal systems and files necessary to support information requirements of management Interpersonally Savvy - Relates well to all kinds of people throughout the organization. Builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact. Ability to generate trusted relationships with internal customers. Maintains strict confidentiality as required. Initiative and Judgment - Works to influence and is proactive. Makes good decisions based on a mixture of analysis, wisdom, experience and judgment.

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