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Thứ Ba, 11 tháng 6, 2013

Telecommunications - Principal Consultant - BRIM (f/m) - SAP AG - Delaware

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  • Role requires experience working with customers and our extended teams such as BTS, IBU and SAP Custom Development to understand a T&L customers needs, build a roadmap for success and deliver a solution to make them best run.

  • Undertake solution architect role during BBP including interactive business requirements gathering through workshops and map these requirements against SAP solutions (focus on BRIM).

  • Experienced individual who can provide expert services, best industry practices and advice to strategic customers and outline to-be strategy and system architecture.

  • Pro-actively support sales and consulting colleagues with opportunity qualifications and executions.

  • Support responses to RFX and assess project risks and costs based on deep solution and industry know-how.

  • Propose innovative delivery models (e.g. A20 to make an SAP difference to our customers by reducing project risks and costs.

  • At any time in a project phase, capable to take over responsibility as the project leader for specific work packages or the entire project stream.

  • Be exemplar in teamwork.

  • Support escalations to resolution working with local and remote teams.

  • Close collaboration with SAP Development, SAP Custom Development and the T&L IBU team to define key functional requirements related to BRIM in the context of T&L (Container, Passenger, other) and lead the effective GTM and first customer projects.

  • In collaboration with SPM create an accelerator for BRIM for a given T&L scenario.

  • Deliver education and enablement sessions to our wider T&L community.

  • Work pro-actively with partners and the SAP Services eco-system to deliver the correct SAP Services and Support offer to ensure successful SAP projects.

  • Keep abreast of industry trends and keep up to date with all industry and solution related development and ensure that such knowledge is disseminated appropriately according to the Knowledge Management frame-work in SAP Services.

  • Directly report to the Head of Global Industries.

  • 8-10 years SAP/BRIM implementation experience.

  • 5+ years international work experience.

  • SAP certifications.

For any candidates to be considered for this important position, we require the following:

  • A proven 8-10 years experience in implementing SAP/ BRIM.

  • Expert in SAP Solution Manager.

  • Good experience in the Customer Engagement Life cycle from requirement identification, consulting and pre-sales through to design, build and implementation.

  • Fundamental know-how in the area of business process framework architecture, legacy system migration and application integration.

  • Project Management and consulting methodology skills.

  • Strong analytical skills, result-oriented and effectiveness in problem solving.

  • Excellency in conflict management and escalation management experience.

  • Ease in presenting complex information to customers in a clear, well documented and trustworthy manner.

  • Considered an advantage to have an established airlines industry network: internal (SAP Development, IBU) and external (customers, influencers, partners).

  • Team player and ability to work successfully in culturally diverse environments.

  • Strong networking and interpersonal skills.

  • Natural ability to coach, share, document and transfer knowledge to colleagues to rapidly increase SAPs capacity to deliver and grow the organization.

  • Excellent written and verbal communication skills in English.

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SAP AG together with its subsidiaries (SAP) is engaged in developing and licensing business software solutions. SAP also sells support, cons...

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