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Thứ Hai, 17 tháng 6, 2013

Software Support Specialist - SAP Development - SAP AG - Cambridge, MA

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What will make you successful for this position?

Bring your excellent problem solving and technical aptitude to work in an entrepreneurial environment within a large company. Your passion for learning new technologies and applying your knowledge will be a key to your success.

Whats in it for you?

We work on state-of-the-art and deliver innovative products. At SAP you can foster your ambition and with extensive career development that allows you to achieve your own personal and professional aspirations. By building on a solid level of experience, this customer-focused group provides a window into all aspects of functional areas in enterprise development - Software Design, Software Quality and Delivery, and Product Management.

A successful Support Engineer will:

Work with customers and SAP engineering on business critical technical issues.

Influence process/product improvements from customer driven feedback

Represent the management of SAP in a positive and professional manner

Develop strong working relationships with cross-functional teams across SAP

Provide general assistance to other teams within Global Technical Resolution

Provide weekend and evening on call coverage as scheduled

Experience providing technical customer support, Help Desk or Call Center

Experience in one of the following areas:

Technical Support, Software Development, Database Administration, Application/Server

Administration, Network Administration or Software Quality Assurance

BS with one year related experience, or MS degree.

Degree in MIS, Math, or Computer Science /Technical related field preferred.

Problem solving and technical resolution for software applications

Preferred certifications or demonstrated proficiency in any of the following:

Object Oriented Programming Languages.

Database Management Systems

Application Servers

Related Technologies for front-end and application web development:

Proven Technical aptitude and knowledge in software applications

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